Writing down notes in a notebook We want to involve the residents of Southampton in the decisions we need to make about commissioning (buying) the right health services for people living in the city.

The CCG, including the Integrated Commissioning Unit (ICU), is proactive in involving local people as we develop services. We view people as ‘experts by experience’ who can make a real contribution to improving our commissioning approaches. For any projects which affect the wider population, we make sure the general public are made aware of proposals so they too have the chance to share their views. In addition, our comprehensive programme of patient engagement activity ensures the involvement of patients and the public on an ongoing basis through the partnership arrangements we have in place with local patients and communities.

Details of current consultations will be available from this page, with links to past consultations in the menu on the left. 


Event feedback

Our Engagement Officer collects feedback when they are out and about in your community.  

Your comments are then shared with our Clinical Governance Committee, which includes representatives from the CCG's quality team, a GP, clinical leads, and a Healthwatch Southampton representative.  We create a quarterly Patient Insight report with all of the details about the comments and feedback we receive from the public.

You can also read a summary of feedback from recent events by clicking on the map below.

Current pieces of engagement

Share your views on the wheelchair service in the city

Have you used the wheelchair service in Southampton? Together with West Hampshire CCG we have developed a survey and would welcome your views to help shape the future service. Visit to take part and find out more.


Making better use of community hospitals in Southampton

In recent years we have been working on a project to make better use of the Royal South Hants Hospital and the Western Community Hospitals.

We are looking to establish a new facility at Western Community Hospital which will increase step-up/step-down bed capacity for older people from 43 currently to 50 and the number of single rooms from 9 currently to 26.  

This increased capacity is important given the large increase in the number of older people in our population that we will see across the next five years.

This means moving the wards at Royal South Hants Hospital to the Western Community Hospital.  In turn, this will free up space in the Royal South Hants Hospital.

The Royal South Hants Hospital (Royal South Hants), which in its original form opened its doors in 1844, occupies a 5.7 hectare site in Bevois ward in the centre of the city. The Royal South Hants is owned by NHS Property Services Ltd and mainly comprises three linked wings (built at different stages in the evolution of the hospital), a physically separate and now redundant psychiatry wing, a deconsecrated hospital chapel, and various car parks:-

  • Hospital chapel (1857 – not in use)
  • Brambles Wing (1890s – ground floor operational, first floor not in use)
  • Fanshawe Wing (1964 - operational)
  • Department of Psychiatry (opened 1979, closed 2010 – not in use)
  • Mary Seacole Wing (1987 – operational but with some areas not in use)

To date we have engaged with our patient groups, the local community and Healthwatch Southampton.  Our engagement showed that there would be local support for the option of demolishing the old Department of Psychiatry building.  Parking was also identified as a problem on both the Royal South Hants Hospital and Western Community Hospital sites and future plans will need to take this into account.   The proposals have the support of the Patients Forum.

The CCG also presented to the Health Overview and Scrutiny Panel, which is made up of councillors on Southampton City Council.  They noted community concerns that would need to be overcome including parking difficulties and the public impression/perception of the disused and vacant Department of Psychiatry. It was noted that a community use could be found for the Chapel building at the Royal South Hants site. It was noted that Healthwatch had been engaged within the early discussions and that at this stage the plans to reconfigure the clinical configuration of the two sites were being supported.

Share your thoughts with us about this project by contacting our Communications team at

Update, December 2018

We are delighted to confirm this project has received national support with news of £15.83million of government funding coming to Southampton.

Subject to planning permission and a Full Business Case, the money will be used by Solent NHS Trust to construct a purpose-built older people inpatient and therapies unit at the Western to replace and expand the existing facilities at the RSH – parts of which are housed in a building dating back to the 1890s.

A total of 75 new schemes across England will receive funding to transform and modernise NHS services by upgrading facilities, increasing capacity so more people can be treated, and shifting the emphasis towards prevention.

This is part of the Government’s multi-year £2.9 billion funding package of additional capital investment in the NHS to provide better service models for patients, integrate care services and renew aging facilities. 

Responding to the news, John Richards, Chief Executive Officer at NHS Southampton City Clinical Commissioning Group, said:

“This is excellent news for Southampton, because as our population ages, we need to make sure we have the best services for the future.   I congratulate everyone involved in this successful bid.

“This funding allows the NHS to make better use of the Western Community Hospital site, which we hope will become the main site in the city for older people’s health services.  By having both older people’s physical and mental health services located on the same site, these services can become more resilient in the future. In turn, this also helps to unlock the Royal South Hants site for exciting new developments in health and social care”


Help shape our five year strategy for health and care in the city

The centrepiece of the CCG’s engagement programme in 2018 was our stakeholder workshop on 20 November 2018 at Southampton Solent University’s ‘Spark’ building. 

The event aimed to get patient input into the city’s new five year strategy for health and care, 2019-2024.

The event centred on the theme of how we can support communities and how communities can support the NHS over the next five years.  It also gave diverse groups in the city an opportunity to have their say on what the priorities should be for health and care organisations in the city.   150 people attended, including twenty organisations taking part in the exhibition which preceded the main event.

During 2018, teams across health and care in the city have been working out what we think our priorities need to be, and during this event we asked attendees what they think about the work to date, to help inform how these plans progress.

We have come up with six goals for us as a city to achieve, which are all linked to addressing health inequalities.  When we talk about health inequalities, we mean reducing unfair and avoidable differences in people’s health across our city.

The event consisted of two workshops, which asked attendees what they think about these goals, are they correct, what have their experiences been of health and care in the city, and how they think we can achieve the goals we agree together?

You can read the feedback from the event in our full report here.

Update, February 2019

The strategic plan continues to be put together and has so far incorporated feedback received from a number of key system-wide groups:

  • a public engagement event
  • Southampton System Chiefs
  • Better Care Steering Group
  • Southampton Connect
  • Joint Commissioning Board
  • Health Overview & Scrutiny Panel
  • Health & Wellbeing Board
  • Friday Forum (run by Southampton Voluntary Services)

The plan combines the national priorities set out in the recently published NHS Long Term Plan together with our local priorities. We await further guidance on social care priorities from the government’s green paper on social care.

We will keep you updated on next steps.


A Review of Community Learning Disability Health Services, January/February 2019

This project's aim is to design a sustainable service which contributes to the reduction in health inequalities for people with a learning disability.

It’s supported by NHS Southampton City Clinical Commissioning Group, and commissioners in wider Hampshire, with the aim of agreeing high level consistent commissioning priorities.

The project has three stages: a current state analysis, design workshops and then implementation.

The current state analysis is now complete. Information has been collected from performance data, observations of the service, and RiO records to track patient journeys.

The second step is the Design Workshops, which will determine what the service should be in the future. These are also now complete. We ran two 5-day workshops w/c 21st and 28th January - and a wide range of stakeholders attended, including service users, carers, advocates, commissioners, local authorities and Trust staff.

The workshops used the information from the current state analysis and sought views on this, plus views on the purpose of learning disability health services, what are essential features in the future, and what is important to stakeholders in the future design of the service.

A summary was produced at the end of each day and posted on this page.

Those who could not attend had an opportunity to see the daily summaries and offer their thoughts.

We are really keen to have as much input as possible so, it's not too late to email with your views.

The third and final stage is implementation.  A smaller 3-day workshop with senior staff from provider and commissioning organisations is scheduled for later this month (February 2019). It will produce a plan for implementing a financially sustainable service which reflects the design features that were determined in stage two and takes into account the national and local priorities for developing outstanding specialist health services for people with a learning disability.


Diabetes prevention seminar, February 2019

A service development workshop for diabetes was held at Chilworth Manor on 6 February. The workshop was attended by patient representatives as well as senior managers and clinicians from Southampton and West Hampshire CCGs, University Hospital Southampton NHS Foundation Trust, Solent NHS Trust and Southern Health NHS Foundation Trust.

The day was opened by our Chief Executive, John Richards.  Partha Kar updated the group on the latest diabetes news from NHS England.

There was agreement that all organisations would work together to integrate services and work towards a common pathway across Southampton and West Hampshire, with the aim of improving outcomes for patients.

The workshop also agreed that an Executive Steering Group will be set up and will include a patient representative, to help to take this work forward.