Freedom of Information

We aim to make available, via this website, information about every aspect of our business – how we are organised, what we do, who we work with, how we work and how we are funded.

The Freedom of Information Act 2000 recognises that we all have the right to know how public services such as the NHS are organised and run, how much they cost and how you can contact relevant departments, such as Complaints or how to make enquiries.

You have the right to know which services are being provided, the targets that are being set, the standards of services that are expected and the results achieved.

The CCG has an individual obligation under the Freedom of Information Act 2000 to:

• Provide a Publication Scheme  – this is a guide to the information we routinely publish and how it can be accessed

• Respond to individual requests for information – to inform the applicant whether we hold the information requested, and if we do, to provide it to them (subject to certain exemptions and conditions). 

Our Freedom of Information Policy  sets out how we will manage any enquiry received under the Act.

To make a Freedom of Information request

Before submitting your request, please look at our disclosure log to see whether your questions have already been answered.

Requests for information should be sent to the following email address:

Postal requests should be directed to:

Freedom of Information
Southampton City Clinical Commissioning Group 
Trust Headquarters
Oakley Road
SO16 4GX

Confidentiality and requesting personal information

Although information is made available through our Publication Scheme, the Freedom of Information Act does not override a person's right of confidentiality. Your rights to confidentiality are protected under article 8 of the Human Rights Convention and the Data Protection Act.

The Data Protection Act gives you the right to access your own personal records; if you wish to request personal records for yourself, or on behalf of another person such as a relative please contact us on

Cost of information

In this Publication Scheme, all the electronic information which is downloadable from our website is provided free of charge for personal use.

Where information is only available in hard copy there may be a charge for the cost of copying and postage, dependent on volume. Any costs and charges that will have to be paid in advance will be advised to the applicant.


The material available through this Publication Scheme is subject to CCG copyright unless otherwise indicated. Unless expressly indicated on the material to the contrary, it may be reproduced free of charge in any format or medium provided it is reproduced accurately and not used in a misleading manner.

Permission to reproduce material does not extend to any material accessed through the Publication Scheme that is the copyright of third parties. You must obtain authorisation to reproduce such material from the copyright-holders concerned.

If you wish to re-use information in this Publication Scheme for commercial use please refer to the Re-use of Public Sector Regulations 2005.