Groups to join
We run and are involved in a number of groups locally, giving people in Southampton many different ways of getting involved with our work and shaping local health services.
Find out more below and if you would like any more information or to join any of these groups, please get in touch with our Communications Team.
Healthwatch was established under the Health and Social Care Act 2012 to act as a strong and independent voice of patients and services users of health and care services. Healthwatch Southampton is responsible for the following activities:
- Community Engagement and Research
- Evidence, Insight and Influence
- Information and Advice
- NHS Advocacy Service.
The contract for providing Healthwatch for the next four years has been awarded to Southampton Voluntary Services (SVS). The service has been running since 1st July 2013.
Through its membership of the Health and Wellbeing Board, Healthwatch Southampton has influence at the decision-making table, helping to ensure public engagement in the strategic planning of health and social care services. It also contributes to the development of the Joint Strategic Needs Assessment and the Joint Health and Wellbeing Strategy for the city’s population.
Healthwatch Southampton also supports individuals by providing information, signposting and advice about access to services and helping people to make choices about the type of treatment and care they receive within the choices that are available to them.
SVS oversees the Independent Complaints Advocacy Service, although this is provided on a day-to-day basis by SEAP. There are contractual arrangements in place for SVS and SEAP to use to ensure this occurs and is managed throughout the lifetime of the Healthwatch Southampton contract.
Southampton Citizen’s Advice Bureau provides the signposting element of the service, under contract to SVS.